Excellent customer service is of paramount importance to SnackTime primarily because we only make our money from the sales of vended products.
Thefore we have to provide excellent customer service because our business depends upon keeping the vending machines regularly stocked
with the snacks, crisps, sweets and drinks that you and your visitors want to purchase.
We refill each machine on a pattern determined by sales.
Each Mechandiser is trained to fix faults and any complex problems can be resolved by any of our area managers.
Every Mechandiser's pay is directly linked to how well your machine performs on your site.
If anyone ever loses any money in one of our machines - a rare event - then each of our merchandisers has authority to refund
lost money without reference to a manager.
Every merchandiser, engineer and manager works for SnackTime - we do not subcontract and we do not franchise.
We service customers throughout the UK public and private sectors.
In fact, we are one of the UK's largest snack vending operators and probably have more customers than any other vending company in the UK.
SnackTime consults closely about customer requirements in order to provide the solution that is right for every customer, their staff, and visitors to their premises.
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